Click Fraud Protection


Customer Insight Executive

Job Title: Customer Insight Executive
Contract Type: Permanent
Location: North London
Salary: £35,000
REF: ASH16163HWN_1502440829
Contact Name: Heidi West-Newman
Contact Email:
Job Published: almost 2 years ago

Job Description

A forward thinking national charity are looking for a motivated and organised Customer Insight Executive to join their London Head Office on a 6 month fixed term contract.

The main focus of this position is to research the information needs of customers and produce detailed documentation on these. You will assist other members of the team in organising this into meaningful content and testing the end results.

This role would suit a good communicator who can establish rapport with a diverse range of people from varying circumstances.

Please ensure that any experience with the following is clearly indicated on your CV:

- Understanding of qualitative and quantitative research methods
- Full life cycle experience of research projects
- Social research sector experience

Whilst not essential, any practical experience of qualitative and quantitative research methods, project management techniques and Agile projects such as KanBan will be highly desirable.

This is a 6 month fixed term contract offering a basic salary of £35,000 per annum prorated depending on depth of relevant skills and experience.