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1st line Support - Middlesex - £21,000

Job Title: 1st line Support - Middlesex - £21,000
Contract Type: Permanent
Location: Wembley, Middlesex
Salary: £20000 - £21000 per annum
Start Date: ASAP
REF: ASH17292RT_1538408875
Contact Name: Rebecca Taylor
Contact Email:
Job Published: 8 months ago

Job Description

1st line Support / Graduate IT Support / Junior IT Support / Helpdesk - Wembley - £21,000 plus benefits
An educational establishment in the Wembley area is looking to grow their IT team and require a driven Junior IT Support professional to provide 1st line support for the business initially, but offering the opportunity to develop their skills across 2nd line and 3rd line over time.

This is a busy and varied role in a multi-site environment that hosts all its own infrastructure and networks and undertakes regular IT projects. They are a Windows environment and this role will cover software, hardware, AV, peripherals, systems and user support.

In this role you will provide administration of Active Directory, help with upgrades and roll outs of hardware and software and imaging and deal with support tickets in a timely manner.

This role is within an educational setting, so you will also assist with development of the colleges computer based learning to students, be available as necessary for school productions or open evenings, carry out safety checks on equipment, undertake daily checks of the IT rooms and logs of work taken and take responsibility for the hardware inventory.

You will also have the opportunity to learn to do hardware repairs and do daily backups of the MIS database.

This is great role working under a manager that will help develop your technical skills over time, offering the opportunity to begin supporting the server and network infrastructure too with on-going progression.

The salary for this role is up to £21,000 and requires someone of graduate calibre, with a passion for learning new technologies, thinking on their feet and keen to develop their career in IT. You will ideally come with some commercial IT Support experience and be available for an imminent start. To register your interest, please send a copy of your CV with the reference number ASH17292RT.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.