The work environment can be an emotionally taxing place at times, with so many different perspectives and opinions coming together to occasionally cause conflict and stress, particularly when working in marketing.
It then becomes vital for people at work to manage their emotions in order to keep things from boiling over and causing issues between colleagues, which could then negatively impact on productivity.
If you find yourself experiencing high stress levels, there are ways of tackling this before it becomes a problem.
Respond, don’t react
Reacting can be a momentary emotional burst, while responding to a situation takes more consideration and evaluation. It’s not difficult to see which is the most appropriate way of acting after something happens.
Maintaining emotional balance in the workplace is vital to ensuring that the environment is conducive to productivity and that everyone is working together.
It is always advisable to take a few moments - or sometimes longer - to work out what to do when something happens that you have to respond to. Reacting straight off the bat may mean that you are acting without taking into consideration all the important facts.
Your first thought may not be the best way of dealing with a potential problem. The appropriate course of action will depend on the individual situation. For example, your response to a client cancelling a social media marketing project will be different to what you’d do if you find yourself clashing with a colleague about budgets.
Deal with negative emotions
During a study into emotions at work, Bond University professor Cynthia Fisher found that the most common negative emotions in the workplace are frustration, worry, anger, dislike and disappointment.
These emotions will likely be familiar to anyone who works with others. It is easy to find oneself getting frustrated about a project not going according to plan or feeling disappointed about being passed over for a promotion.
It’s important to recognise the positive in a situation in order to prevent negative emotions developing into something worse. For example, if a meeting is postponed, think about the extra time you’ll have to prepare. You should also remember that things are very rarely done to specifically upset you. If it’s not personal, then there’s little point in letting it cause you worry.
Make a physical change
When you feel your emotions getting the better of you, it could be time to practise some stress management techniques before you find yourself in a heated argument in the workplace, which does not help your team move forward in its attempts to reach its goals.
If you can, change your scenery. Get outside and breathe some fresh air or take some time to escape to the bathrooms and splash some water on your face. Getting away from the office itself could help you get some distance and view the situation differently.
Breathe some fresh air or splash some water on your face
Deep breathing is another useful tactic for preventing the rise of emotions like anger. Stopping what you’re doing to focus on your breathing can physically and emotionally relax you. It allows you time to concentrate on nothing but your own body, which can help to refresh your perspective.
Maintaining emotional balance at work is largely about taking the time to work out the best thing to do. Ensuring that you are establishing the most effective way of dealing with a certain scenario is always going to help.
Posted by Jon Aspinell on 19th April 2017
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