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Systems Support Analyst

Contract Type: Permanent
Location: London
Industry:
Salary: £40,000
REF: ASH16041KC_1498487288
Contact Name: Katy Corr
Contact Email: kcorr@ashdowngroup.com
Job Published: 24 days ago

A luxury retail business is searching for a talented IT Engineer to provide 2nd/3rd line support from their London based Head Office.

This is a hands-on technical position and the successful candidate will play a key role in the day to day running of the company's infrastructure, ensuring that all technical issues are resolved in a timely manner. This could include server management, troubleshooting, installing, configuring and maintaining both hardware and telephony equipment.

In addition, you will maintain effective working relationships with external managed service providers and have excellent communication and organisation skills.

Experience of working in a similar cross platform environment would be extremely advantageous, as would any knowledge of the following:

* Mac OSX
* Windows Operating Systems (including Office 365)
* Troubleshooting and administration of Windows Server
* Installation, configuration and testing of new computer equipment
* Maintenance of telephony systems
* Routers, switches and firewalls

It would strongly support your application should you have knowledge of working in an ITIL environment or hold any certifications such as Microsoft or Cisco.

Working in a busy and varied environment, this role would suit a bright, confident and proactive person with a positive, 'can do' attitude.

In return, you will join a friendly and supportive company, where opportunities for growth and a positive work life balance are encouraged; which includes some flexible and remote working.