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IT Application Support Analyst - London - £26,000

Job Title: IT Application Support Analyst - London - £26,000
Contract Type: Permanent
Location: London, England
Salary: £23000 - £26000 per annum
REF: ASH17143ZB_1532974918
Contact Name: Zuleyma Bennett
Contact Email:
Job Published: 11 months ago

Job Description

IT Application Support Analyst - London - £26,000

A well-established Financial Services business are looking for a 1st Line Support professional to join their 4-person strong IT team, supporting a user base of close to 150 employees.

You will serve as the first point of contact within the team and although your primary focus will be on applications, you will also get to assist with some of the wider IT infrastructure across the business and have the opportunity to be involved in project work, where necessary.

You will need to be confident supporting Microsoft Office, have experience of network troubleshooting and providing user admin for Active Directory within a Windows environment.

It would be of additional benefit if you had any previous experience of supporting accountancy software such as CCH, Caseware and SAGE and a background working in financial or corporate environments.

Core responsibilities:

- Key support contact for the business application suite
- Liaising with 3rd parties and escalating when required
- Ensure database integrity
- Review and amend system information and train others on data recording, when required
- Developing end user application processes alongside supporting articles and/or training manuals

In addition, you will sometimes need to collaborate with other members of IT on wider projects.

The business is looking for an individual with excellent interpersonal and problem solving skills with a willingness to learn new systems.

This is a permanent position offering a basic salary of up to £26,000 per annum, dependent on skills and experience.

If you wish to apply for this role, please send your most up to date CV in a WORD version and including: ASH17143ZB in the subject line of your email.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.