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Service Desk 1st Line - Hemel Hempstead

Contract Type: Permanent
Location: Hemel Hempstead, Hertfordshire
Industry:
IT
Salary: £17000 - £18500 per annum
Start Date: Urgent
REF: ASH16832JNRSW_1528905192
Contact Name: Stephen Wilkinson
Contact Email: swilkinson@ashdowngroup.com
Job Published: 9 days ago
Service Desk Analyst 1st Line (Entry Level) - Hemel Hempstead

The Ashdown Group is currently looking for 1st Line Service Desk Analysts on behalf of a highly successful MSP based in the Hemel Hempstead area. The role will focus on provision of support for the MSP's client base, predominantly using mainstream Windows / Microsoft and networking technologies.

The successful candidates will have excellent communication skills and a highly developed sense of Customer Service. A strong affinity for technology is also expected and you should be the sort of individual who is relied upon by close friends and relatives to fix their technology troubles. Ideally, you will have some experience of working in a technical support capacity already and will be familiar with Microsoft desktop operating systems and MS Office.

CompTIA A+ certification or similar Microsoft or networking certifications will be of particular interest. If you believe that you have the skills and experience necessary to succeed in a role of this nature, please submit a current copy of your CV in Word format quoting reference ASH16832JNRSW in your SUBJECT LINE.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.