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Mac Support Specialist

Job Title: Mac Support Specialist
Contract Type: Permanent
Location: East London
Industry:
Salary: £32,000
REF: ASH1586500KC_1495181327
Contact Name: Katy Corr
Contact Email: kcorr@ashdowngroup.com
Job Published: 4 months ago

Job Description

A luxury fashion and retail business is searching for a talented Mac Support Specialist to join their team in a desirable East London location.

Working in a busy and varied environment, this role would suit a bright, confident and proactive person with a positive, 'can do' attitude.

This is a hands-on technical position and the successful candidate will play a key role in the day to day running of the company's infrastructure, ensuring that all technical issues are resolved in a timely manner. There will be an emphasis on supporting the end-user with any technical issues they may encounter but the role will also encompass server management, troubleshooting, installing, configuring and maintaining both hardware and telephony equipment.

In addition, you will maintain effective working relationships with external managed service providers, as well as taking an active role in the ongoing improvement and enhancement of the IT function.

Experience of working in a similar cross platform environment would be extremely advantageous, as would any knowledge of the following:

*Mac OS and iOS
*Troubleshooting and administration of Windows Server
*Installation, configuration and testing of new computer equipment
*Maintenance of telephony systems
*Mobile devices - iPhone
*Routers, switches and firewalls

Whilst not essential, any knowledge of applications such as Whatsapp, Slack, Trello or G Suite would be highly beneficial.

In return, you will join a forward thinking creative company who are based in a fantastic location and have the opportunity to make a significant contribution to the continued growth of the business.

This is a permanent position offering a basic salary of up to £32,000 per annum dependent on depth of relevant skills and experience.