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IT Support Analyst - central London - £30,000

Contract Type: Permanent
Location: City of London, London
Salary: £27000 - £30000 per annum
Start Date: ASAP
REF: ASH17513RT_1551372177
Contact Name: Rebecca Taylor
Contact Email:
Job Published: about 2 months ago
IT Support Analyst / 1st line / 2nd line / Desktop Support - central London - £30,000 plus benefits and fantastic riverside location

Are you an IT professional of graduate calibre, with experience in 1st and 2nd line support and an enthusiasm to develop your IT skills into 3rd line?

A global creative brand are looking to expand the team and are looking for someone who has come from the creative industries and has an appreciation of the environment that offers.

You will work alongside a great IT team and Head of IT, supporting circa 200 users in a multi-site environment, which is predominantly Windows, but also some MAC's too.(Any knowledge of MAC OS is useful but not essential.)

Day to day you will:
Trouble shoot across Windows desktops and server platforms and Office 365
Use Active Directory - some Group Policy experience would be useful.
Install software and configure the applications
Assist with upkeep of asset management
Help with IT inductions for new users
VoIP support
IPhone / iPad support / printer support such as setting up, deployment, maintenance
Support users both on-site and remote working

Over time, you will work with more senior members of the team to develop your infrastructure support skills and develop your career.

To secure the role you must have some experience within a similar 1st and 2nd line IT Support role with an appetite to learn more. You should also demonstrate a good customer centric approach to your work, thrive working within a creative business and have a passion for IT.

Starting salary is £27,000 - £30,000 plus additional benefits and a fantastic working environment on the banks of the Thames in the heart of London. If you are keen on securing an interview, please send a copy of your CV with the reference ASH17513RT.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.