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IT Support Analyst

Job Title: IT Support Analyst
Contract Type: Permanent
Location: North London, London
Industry:
Salary: Up to £28000 per annum
REF: ASH17301AL_1538581029
Contact Name: Amy Lawrie
Contact Email: alawrie@ashdowngroup.com
Job Published: 5 months ago

Job Description

1st and 2nd Line IT Support - Enfield - 6 Month FTC

An exciting opening has become available for a 1st and 2nd line experienced IT technician to join a global media firm based in the area of Enfield, London. Desk-side and telephone support will be needed across three sites in the UK.
The company are looking for somebody who can be very personable and build relationships within the company with clients and colleagues.

Key responsibilities:
* Performance of analysis, diagnosis and resolution of desktop problems.
* Escalate issues to IT operations leader as and when necessary.
* Reporting on helpdesk tickets.
* MS Active Directory maintenance.
* Purchasing of IT equipment.

Key skills:
- Clear verbal communicator
- Previous telephone based customer service experience
- Strong written communication skills
- Proficient in Microsoft Office

Salary:
The salary on offer for this FTC is £28,000 plus benefits.

To apply:
If you feel you are suitable for the role and would like to apply please make sure all your relevant experience is listed on your CV and send a copy of it to alawrie@ashdowngroup.com with the reference 'ASH17301AL' in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.