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IT Support (1st -3rd Line)

Job Title: IT Support (1st -3rd Line)
Contract Type: Permanent
Location: City of London
Salary: £29,000 per annum
Start Date: ASAP
REF: ASH17320IN_1539174922
Contact Name: Iona Newton
Contact Email:
Job Published: 6 months ago

Job Description

My client is a leading industry regulatory body going through continued growth & expansion. They have an urgent requirement for an IT Support Analyst to provide 1st, 2nd and 3rd line support to around 60 users.

Working directly with the IT Manager in a 2 person team, you will be responsible for both hardware & software support of the complete IT infrastructure set up and must be able to work autonomously.

To be considered for this position you will have previous 1st, 2nd and 3rd line support working with the following technologies:
-Hyper V
-Windows Server 2012 R2 & Active Directory
-Exchange Server & Office 365
-Windows 10
-Antivirus, backup solutions & firewalls (WatchGuard)
-PC's, Androids, laptops & printers

Any further skills with Mac OSx, MS Azure, SharePoint Online, storage and VoIP would be highly beneficial but NOT essential.

This role will also see you working on a number of exciting projects with the IT Manager - this may include security, hardware & software upgrades, roll-outs and migrations.

If you are an experienced IT Support Analyst with strong 1st, 2nd & 3rd line skills please send me your CV immediately quoting the reference number ASH17320IN. They will match your skills with a salary of up to £29,000 plus benefits including 25 days holiday + bank holidays, private healthcare, pension and many more. 

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.