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IT Service Desk Analyst

Job Title: IT Service Desk Analyst
Contract Type: Permanent
Location: Guildford, Surrey
Salary: £23,000
REF: ASH017514CP_1547026915
Contact Name: Christian Patton
Contact Email:
Job Published: 6 months ago

Job Description

Due to internal promotion my client has an urgent requirement for an IT Support Analyst to join their 1st line service desk team in providing telephone, remote & email support to a wide number of businesses in the Surrey, Hampshire, Kent & Greater London areas.

Based in the Godalming area of Guildford, this is an excellent opportunity for an IT support technician to join a dynamic and fast paced IT support firm.

To be considered for this position you will have some previous IT support experience and have a friendly, engaging & outgoing personality. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team.

As an experienced IT Support Analyst you will have some experience with the following:
- Windows 7 and/or Windows 10
- MS Office & Outlook 2010, 2013, 2016 &/or Office365
- Active Directory 2008, 2012 &/or 2016
- Call logging & remote access software

As a Microsoft Gold Partner, my client will provide complete and formal MCSE training and certifications. In return for hard work and dedication they will match your skill set with a starting salary of £23,000 + pension, dental, life assurance & healthcare.

If you have previous IT support experience and you are looking for a new challenge please send me your CV immediately.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.