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ERP Application Support Officer

Job Title: ERP Application Support Officer
Contract Type: Permanent
Location: Windsor
Industry:
Salary: £70,000
Duration: 6 Months
REF: ASH016464MW
Contact Name: Matt Wilcock
Contact Email: mwilcock@ashdowngroup.com
Job Published: 9 months ago

Job Description

My client is a leading international manufacturer and have a new opportunity for an
Application Support Officer to join their Windsor based team. The company offer an excellent working environment and benefits and encourage professional growth.

The Application Support Manager will be supporting an ERP system, so candidates with a background in ERP, SAP, Oracle, or Dynamics are sought after.

The role requires an individual with the capability and determination to take entire ownership of this company's IFS (Industrial and Financial Systems) ERP solution.

In short, the ideal candidate is one who proactively defines the role. They will be highly organised and have the desire to provide an excellent service to users and the business as a whole to maximise the effectiveness and efficiency of the system. Strong experience managing ERP systems is essential to be considered and in particular, you should have experience working with IFS.

The Application Support Officer role will include all of the below responsibilities:
*Complete ownership of the IFS (ERP) solution
*Document changes to, control, repair, improve, and maintain the IFS system
*Create reports and custom objects
*Take control of user administration
*Deal with malfunctions and problems as a matter of urgency
*Liaise with third parties to provide improvements when necessary

In addition, it is expected that you will have experience with SQL / PLSQL and have worked with a reporting tool such as Crystal, Qlikview, SSRS, or Quick Reports.

Excellent verbal and written communication, organisational skills and the ability to balance business priorities and establish strong relationships with users are critical qualities to succeed in a role of this nature.

Please note there will be occasional travel to Europe required for this role.