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Customer Service Advisor - Queensborough - £22,000

Job Title: Customer Service Advisor - Queensborough - £22,000
Contract Type: Permanent
Location: Queenborough, Kent
Industry:
Salary: £20000 - £22000 per annum
Start Date: asap
REF: ASH17628RT/1_1551703261
Contact Name: Epiphany Wright-Nash
Contact Email: ewrightnash@ashdowngroup.com
Job Published: 3 months ago

Job Description

Customer Service Advisor - 6 Month Fixed Term Contract - Queensborough, Kent- up to £22,000

An excellent opportunity has arisen for an experienced, Customer Service Advisor to join an international manufacturer and distribution group of FMCG products, on a 6 Month Fixed Term contract. The business has experienced remarkable growth since its launch and it's a very exciting time to join.

As Customer Service Advisor, your daily duties will include:

· Answering customer queries over the phone, via email and social media channels.

· Working to track orders and communicate with freight companies to ensure successful delivery, registering any damage or losses to stock and reissuing replacement orders.

· Responding to any payment queries in a timely and sensitive manner.

· General administrative support such as processing mail, maintaining accurate database records, provide ad-hoc support as needed to other members of the team.

To be successful in this role, you should have demonstrable customer service experience held in a similar role. You will also be a well organised and proactive individual, with solid computer skills and good attention to detail. Additionally, fluent French language skills would be considered highly advantageous to your application.

In return for your hard work and commitment you will receive a competitive salary of up to £22,000. To apply for this role, please send a Word copy of your CV; with the reference number ASH17628RT/1 in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.