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Application Support Analyst (MS Office, Dynamics, Reddit )

Contract Type: Permanent
Location: London, England
Industry:
IT
Salary: £33000 - £35000 per annum
REF: ASH17069SH_1530453720
Contact Name: Sheryl Hannan
Contact Email: shannan@ashdowngroup.com
Job Published: 16 days ago
Application Support Specialist - London - up to £35,000. The Ashdown Group have been engaged by a leading property services organisation to assist them in their search for an Application Support Analyst

To be suitable you will need demonstrable experience of providing application support for a diverse range of products.
This will include providing support, testing and training as well as liaising with external suppliers, and 3rd line teams within an ITIL environment,

In addition you must have good working knowledge of Incident Management, Request Fulfilment and Change Management processes, with an ability to manage and co-ordinate groups to deliver common goals and targets.

You will be required to apply a logical approach to investigating and resolving complex problems and be able to prioritise and manage a diverse and demanding workload.

The current software portfolio includes: MS Office, MS SQL, Adobe, MS Dynamics, Reddit, AutoCAD and bespoke applications

You must provide the equivalent of 2nd line technical support, across this set of enterprise applications.

This role would suit someone who is keen to take the next steps in their career with a recognised brand. Excellent communication, both written and verbal, will be essential as you will liaise with senior management, stakeholders and external suppliers on a regular basis.

There is a shift pattern between 8am - 6.30pm Monday to Friday

To apply for this opportunity please send a Word copy of your CV, including reference ASH17069SH in your subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.