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2nd/3rd Line Support

Job Title: 2nd/3rd Line Support
Contract Type: Contract
Location: London
Industry:
Salary: £240/d
Start Date: ASAP
Duration: 2 months
REF: ASH16406DS_1509554578
Contact Name: Daisy Scott
Contact Email: dscott@ashdowngroup.com
Job Published: 9 months ago

Job Description

An extremely successful, FTSE listed company are in search of a 2nd/3rd Line Support Analyst to join their team of 4, based across 4 sites in Central London on a 2-month contract. You must be available to start by 11th December.

Reporting to the IT Manager, you will be working predominantly on 2nd Line and 3rd Line, supporting all company users and clients as directed via the service desk.

Your duties will include; PC and server builds, email support, monitoring systems, implementing patching and infrastructure fixes, assisting with office moves and basic networking of each office. This role will also include some project work.

To be suitable for this position you will have a good working knowledge of Windows OS 7, Active Directory, Exchange 2007 and 10 administration and Server 2008 and 2012. Some networking knowledge including TCP/IP, DNS and DHCP is also required. It is essential that you are an outstanding communicator and have excellent troubleshooting and customer service skills. An understanding of ITIL processes is ideal but not essential.

To apply for this contract role, please carefully detail your experience in your CV. Please use reference ASH16406DS in the Subject Line of your application.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.