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1st/2nd Line IT Support Engineer - Kingston, Surrey

Job Title: 1st/2nd Line IT Support Engineer - Kingston, Surrey
Contract Type: Permanent
Location: Kingston upon Thames, Surrey
Salary: £28000 - £30000 per annum
REF: ASH17152AL_1533282674
Contact Name: Amy Lawrie
Contact Email:
Job Published: 10 months ago

Job Description

1st/2nd Line IT Support Engineer - Kingston, Surrey
Windows 7, Windows 10, Microsoft Office, Active Directory

A highly successful global business based close to Kingston Upon Thames in Surrey are looking for a bright and professional IT Support Engineer to provide 1st and 2nd line support to their user base.

Key responsibilities will include:

Providing telephone and email support for users; troubleshooting 1st and 2nd line issues
Ensuring that all calls are logged within the helpdesk system and resolved quickly and efficiently
Perform IT desk moves as well as preparation of IT equipment for new users
Software installation and desktop imaging

To be suitable for this Desktop Support Engineer position you will have gained the following relevant experience:

Experience working in a Helpdesk, Desktop or 1st and 2nd line support role
Technical skills that include Windows 7/10, Microsoft Office 2010, 2016, Active Directory, Networking (DNS, DHCP, TCP/IP)
Mobile device configuration (iPhone/iPad)

This is a fantastic opportunity to join a market leading organisation that really value their staff. There are great career progression opportunities as well as a brilliant benefits package including onsite gym facilities, subsidised canteen, 22 days holiday plus Bank Holidays, private healthcare and pension as well as a range of company funded events and socials.

The salary on offer for this role is £30,000 - plus benefits.

To apply, please submit a copy of your CV including reference ASH17152AL in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.