1st Line Support Helpdesk Analyst - Hemel Hempstead - £22,000
|Job Title:||1st Line Support Helpdesk Analyst - Hemel Hempstead - £22,000|
|Location:||Hemel Hempstead, Hertfordshire|
|Salary:||£18000 - £22000 per annum|
|Contact Name:||Zuleyma Bennett|
|Job Published:||5 months ago|
A well-established SME IT business is looking for a motivated 1st Line Support Analyst to join their growing team.
You will act as the first point of contact for all IT users, logging all incidents and prioritising and/or escalating them accordingly.
Some experience of the following is required:
- Windows XP, Windows 7
- Office 2007, 2010, 2013
- Active Directory administration
- Microsoft Exchange administration
It would be useful if you had some experience of providing 1st line support and/or telephony skills.
However, most of all, it is important that you are dedicated to providing good overall customer support and increasing your knowledge. This is an opportunity to join a friendly organisation that will support you in your career development.
This is a permanent position offering a basic salary of up to £22,000 per annum, dependent on skills and experience.
To apply please send a WORD version of your CV, including reference number ASH17497ZB in the subject line of your email.
The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
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