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1st Line Engineer

Job Title: 1st Line Engineer
Contract Type: Contract
Location: Beeston
Industry:
Salary: £90/d
Start Date: Urgent
Duration: 2 months minimum
REF: ASH16372SW
Contact Name: Stephen Wilkinson
Contact Email: swilkinson@ashdowngroup.com
Job Published: 11 months ago

Job Description

A successful business that has been operating for almost thirty years is looking for a bright and motivated 1st Line Engineer to assist a small IT team based in the Beeston area, Nottinghamshire (commutable from Leicestershire, Derbyshire and parts of Lincolnshire).

The successful candidate will be responsible for providing 1st line support during a busy roll out of new hardware and software to the company's circa 200 users.

In order to be suitable for this position you will have experience working in a Trainee Helpdesk Analyst, Graduate Service Desk Engineer, Junior Desktop Support Analyst, IT Support Engineer or similar role with proven 1st line technical support experience. It is essential to have broad technical knowledge including Windows 7 and 8MS Office and hardware. You will be comfortable installing and configuring software on new Windows laptops and tablets and preparing them for distribution to staff. You will also need to be comfortable dealing with user support queries around the new technology as they come in during the bedding in period.

This rollout is anticipated to last for no less than 2 months, although there is a chance that the contract may extend dependent on volume of ongoing teething issues and there is a possibility of the role being made permanent as the company continues to grow organically and through acquisition.