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Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Permanent
Location: London, England
Industry:
Salary: £28,000
Start Date: Urgent
Duration: Permanent
REF: ASH17551JH_1547831450
Contact Name: Jon Heard
Contact Email: jheard@ashdowngroup.com
Job Published: 4 months ago

Job Description

Global brand, large, established and growing business looking for a proven IT Helpdesk Support / Service Desk Analyst to be based from impressive offices in Central London. Tasked with providing 1st / 2nd line support for approximately 500 UK users.

In order to be suitable for this requirement you must have demonstrable Helpdesk / Service Desk / Technical Support experience, ideally for a medium to large sized user base in a fast moving industry.

It is essential to have broad technical support knowledge including Windows OS, Mac OS, MS Office, hardware, printer, Active Directory and telephony / mobile. The ideal candidate will also have an MTA, MCSA, CMNO, CCNA or similar relevant qualification, however this is not essential.

This IT Helpdesk Support / Service Desk Analyst role represents an opportunity for a tech savvy professional to join a large growing company that invests heavily in its staff and offers excellent IT career prospects. This role is paying up to £28,000 plus benefits including discretionary bonus, pension, season ticket loan and 25 days annual leave.