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Senior Support Engineer

Job Title: Senior Support Engineer
Contract Type: Permanent
Location: Chiswick, London
Salary: Up to £40000 per annum + good benefits
Start Date: ASAP
REF: ASH16831WC2_1532012334
Contact Name: Will Cusack
Contact Email:
Job Published: 10 months ago

Job Description

An opportunity has arisen within a national organisation as they are looking to bolster their IT team. They are looking for a Senior IT Support Engineer to support and maintain Windows servers and networks across a multi-site environment.

Working alongside another 3rd Line Support Technician as well as the wider desktop support team, the role holder will provide 3rd line infrastructure/server/telephony support and be a key member of the IT Support Team. You'll also assist the Service Desk Manager in managing more junior members of the team.

The candidate must have the following skills up to 3rd line level:

*Microsoft Windows Server 2008, 2012 R2
*Demonstrable experience of supporting IT projects
*Previous experience of Exchange 2010 administration
*PC/Hardware Troubleshooting
*Operating Systems: Windows XP/7/8/10
*MS Office 2010
*Exchange 2010
*Strong knowledge of Active Directory
*Knowledge of DHCP, WINS, DNS
*Network Security Fundamentals
*Telecoms Support

Working hours will be based on a rota that covers Monday to Friday 7.30am to 5:30pm. Candidates should expect to work up to 37.5 hours over five days between Monday and Friday plus provide on call support one Weekend in Four. A full driving licence is also essential.

Naturally excellent communication, teamwork and customer service skills will be crucial in this role.
If you match the criteria above and you are keen to offer your IT skills in a busy IT team then please apply by sending me your up to date CV with ASH16831WC in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.