Click Fraud Protection


Key Account Manager

Job Title: Key Account Manager
Contract Type: Permanent
Location: Welwyn Garden City
Salary: £31,000
Start Date: ASAP
Duration: Permanent
REF: ASH17091SH/1_1530889668
Contact Name: Sheryl Hannan
Contact Email:
Job Published: 11 months ago

Job Description

A fantastic opportunity has arisen for a technically minded Account Manager to join a global organisation, working on site with their prestigious retail client, based in Welwyn.

You will lead the technical support for your team, from the clients' site, as they fulfil their long-term contract to provide expertise across the safety, regulation, quality and performance testing of toys and merchandise. To do this, you will field enquiries from the client, chase progress within your company and provide general assistance to the client as to how you can help further.

The technical aspects of the role revolve around updating and evaluating project schedules, defining the specification of work and reviewing processes and working practices. You will ensure work was carried out to the level of compliance required and that all documentation is complete.

You will facilitate booking products for testing, audit or inspection and deal with requests for information.

You are not required to have previous experience of testing, inspection or certification companies. To be suitable, you must be analytical, structured, results driven and a confident communicator. You must have the ability to critique and improve, demonstrate exceptional customer service and foster integrity and honesty.

You will receive a competitive salary and excellent benefits. This business will allow you to have clear leadership and the opportunity to work with an award-winning leading organisation who invest heavily in their staff.