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Junior Application Support Analyst

Job Title: Junior Application Support Analyst
Contract Type: Permanent
Location: Bromley, Kent
Industry:
Salary: £23,000 per annum
Start Date: ASAP
REF: ASH17288JH_1538384523
Contact Name: Jessica Hawkins
Contact Email: jhawkins@ashdowngroup.com
Job Published: 9 months ago

Job Description

 A leading creative agency is looking for a confident and passionate Web Support Analyst to join its growing team.

Acting as the first point of contact for key clients, you will be responsible mainly for providing technical support to clients who utilise the agency's growing portfolio of bespoke web solutions. This will include responding to basic support queries, testing websites, uploading content and formatting.

You will also be given the opportunity to get involved with user training, and to assist the Marketing department with analytics reporting and SEO duties - full training will be provided.

In order to be suitable for this position you must have the following:

-HTML experience
-Excellent customer service skills
-Experience with MS Office - Word, Excel, PowerPoint

You will be engaging with clients on a daily basis so it essential that you have excellent written and verbal communication skills, and the ability to discuss technical information with a non-technical audience.

Further to the above, whilst not essential, any experience with SQL, PHP, JavaScript, JQuery and / or CMS systems would be advantageous to your application.

This is a fantastic opportunity for a tech savvy professional to join a dynamic team and become part of a company that invests heavily in its staff and offers genuine career progression.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.