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IT Support Manager

Job Title: IT Support Manager
Contract Type: Permanent
Location: Stockport
Industry:
Salary: £40,000
Start Date: ASAP
REF: ASH15896SS
Contact Name: Sanna Sand
Contact Email: ssand@ashdowngroup.com
Job Published: 5 months ago

Job Description

A rapidly growing financial services firm of c. 100 users is looking for a bright and motivated senior support specialist to oversee the IT function based in their Stockport office.

As their first internal IT professional your primary responsibilities will be to manager their external IT Support provider and the 3rd party vendor. In addition to that you will be providing onsite and remote support to the internal users, including managing project work such as upgrades and an office relocation.

The successful candidate will be responsible for the maintenance of the infrastructure and ensuring the IT requirements of the business are met, supported by the external IT Support team when required. Duties will include 1st, 2nd and 3rd line support of all systems including hardware, software, network and some bespoke applications.

In order to be suitable for this position you will have experience working in an SME as an IT Support Engineer, standalone IT Manager or similar role with proven 1st - 3rd line technical support experience. It is essential to have broad technical knowledge including networking (protocols / routers / switches), firewalls, server hardware (Windows), Windows operating systems, Active Directory and Office 365.

This is an exciting time to join this rapidly growing business, and offers a great opportunity to make your mark and potentially see the growth of an internal support function as internal demand increases.

If you feel that you have the skills and experience necessary and would like to join a progressive and forward thinking organisation, please submit a current copy of your CV.

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