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IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: City of London, London
Salary: £30000 - £35000 per annum + good benefits
Start Date: ASAP
REF: ASH15874WC_1529405197
Contact Name: Will Cusack
Contact Email:
Job Published: 12 months ago

Job Description

A fantastic opportunity has arisen within a successful media organisation. They are looking for a 2nd Line Support Engineer to join the team supporting their subsidiary companies' IT functions across multiple locations. Reporting to the IT Manager, the role holder will provide 2nd line support across London and the UK but in addition to this will support the delivery of key projects.

The role is based in Central London and paying a maximum salary of £35,000 plus very good benefits.

Candidates must have the following skills up to 2nd line support level:

* Hardware and infrastructure design/support to databases and application integration
* Administration of large Windows Server 2012 infrastructure including AD and GPO
* Troubleshooting and root cause analysis of issues
* Working closely on group wide IT initiatives.
* Supporting network architecture and developing cloud based solutions
* Supporting the IT Service Desk Team where required

Desirable skills/experience includes:

* Media (or creative) industry experience
* Strong networking configuration and troubleshooting skills
* Strong hardware & software troubleshooting skills
* Proficient in MS operating systems, Windows 7 and Server 2012/2008
Knowledge of cloud service providers, Microsoft Office and Exchange, ICT Security (AV, Firewalls), Active Directory (GPO, GPP), DHCP & DNS, Storage Systems, LANs, WANs & Wireless, TCP/IP Networking Principles, IP Telephony

Industry qualifications will be an advantage as will an IT degree/diploma. Naturally excellent communication, teamwork and customer service skills will be crucial in this role.

If you match the criteria above and you are keen to develop your IT skills in a growing IT team then please apply by sending me your up to date CV with ASH15874WC in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.