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IT Support Analyst

Job Title: IT Support Analyst
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: £23,000
Start Date: ASAP
REF: ASH16511CP_1513081447
Contact Name: Christian Patton
Contact Email: cpatton@ashdowngroup.com
Job Published: 9 months ago

Job Description

This client is a well-established firm going through continued growth & expansion. They have a newly created role for a 1st & 2nd line IT support analyst to join a small but busy IT department providing deskside user support.

PLEASE NOTE - this is a dual Windows & Apple Mac environment requiring experience with both platforms.

The ideal candidate will have some previous experience providing IT support - ideally from a placement year, an internship or commercial experience.

You will need to demonstrate experience in the following technical areas:
- Windows 7, 8 &/or 10
- MS Office & Outlook
- Apple Mac's
- Active Directory user admin
- PC's, laptops, printers, wifi

Working with another IT support analyst you will be based on-site at one of the company's offices and will be responsible for responding to 1st line support issues raised on site, but also providing remote support to some calls from users in other offices. You will need to be comfortable working in a customer facing support position, with the ability to communicate with non-technical end users.

To apply please send me your CV immediately clearly detailing all relevant IT support experience.