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IT Support Analyst - Isle of Sheppey, Kent - £21,000

Job Title: IT Support Analyst - Isle of Sheppey, Kent - £21,000
Contract Type: Permanent
Location: Queenborough, Kent
Salary: £19000 - £21000 per annum
Start Date: ASAP
REF: ASH17268RT_1537525368
Contact Name: Rebecca Taylor
Contact Email:
Job Published: 9 months ago

Job Description

IT Support Analyst (1st & 2nd line) - Isle of Sheppey - up to £21,000 plus benefits
Great opportunity for a bright individual with some good 1st line support experience, to join a successful and fast growing business group.

Reporting to the IT Manager and working alongside a friendly team, you will work a busy and varied role supporting users both remotely and on-site. This is a busy and varied role that requires someone passionate about technology and problem solving, that is able to work independently and use their initiative.

Day to day you might cover:

1st and some 2nd line support with Windows PC's and MACs.
Trouble shoot problems across software, Office 365 applications, internet, email, TCP/IP, browsers, printers and other peripherals
Set up, migration and management of Office 365 applications
Keeping company IT equipment and supplies organised and maintained
Escalate more complex issues with network or servers to the relevant person

Moving forward in your role, you will form part of a fast growing team, constantly bringing on board new technologies, with an exciting pipeline of technology projects for the coming 1-2 years.

To secure the role you must:
Have experience providing 1st line support and some experience at 2nd line would also be useful across PC, systems, software and peripherals.
Understand the basic networking fundamentals
Be confident supporting people either deskside or remotely
Thrive working a busy and varied role and take a flexible approach to your role.

This role is based in Queenborough for 4 days a week, but will require you most weeks to spend 1 day up in the London office. Your travel to London for that day will be expensed. The starting salary for this role is between £19,000 - £21,000, depending on the skills you bring to the role. For someone with decent 2nd line experience, there may be the potential of slightly more. To register your interest for the role, please send a copy of your CV with the reference ASH17268RT , at your earliest opportunity. Shortlisting for this role will be 26th September.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.