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IT Service Desk Support Analyst

Job Title: IT Service Desk Support Analyst
Contract Type: Permanent
Location: Uxbridge
Industry:
Salary: £28,000
Start Date: ASAP
REF: ASH16120CP_1500979035
Contact Name: Christian Patton
Contact Email: cpatton@ashdowngroup.com
Job Published: 3 months ago

Job Description

My client is a well-established IT consultancy going through continued growth & expansion. They are looking for an experienced 2nd line IT analyst to provide telephone & remote support to a wide range of customers.

Please note - you MUST be Microsoft certified with either an MCP, MTA, MCDST, MCITP, MCSA &/or MCSE.

To be considered for this position you will be a confident and outgoing individual with strong customer services experience. As an experienced 2nd line IT support analyst you will have experience with the following core technologies:
- Windows 7, 8 &/or 10
- MS Office & Outlook
- Active Directory
- Exchange Server &/or Office 365

Any further experience with VMWare, HyperV, Citrix, Cisco, HP, Dell &/or IBM systems would be highly beneficial but NOT essential.

Working in a small team of 1st & 2nd line Service Desk Analyst you will be offered excellent career progression to train & move into an IT Consultant role working on customer sites providing project consultancy.

If you are an experienced IT helpdesk analyst with strong communication skills and you are looking for a new challenge please send me your CV immediately,