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IT Helpdesk Support Analyst

Job Title: IT Helpdesk Support Analyst
Contract Type: Permanent
Location: Guildford, Surrey
Industry:
Salary: £26,000
Start Date: ASAP
REF: ASH17158CP_1533637714
Contact Name: Christian Patton
Contact Email: cpatton@ashdowngroup.com
Job Published: 4 months ago

Job Description

This is an excellent opportunity for an experienced IT helpdesk analyst to join a well-established and leading IT services organisation going through continued growth and expansion. You will be working in a team of experienced IT helpdesk analysts providing 2nd line support, troubleshooting and maintenance, with excellent career opportunities to be promoted up to the 3rd line IT team and the client facing IT consultancy team.

With some previous helpdesk IT support experience you will have a friendly, confident and outgoing personality with a real desire to learn more and progress quickly. This will be a service desk telephone and remote support based position where you will be taking calls from a variety of external SME businesses.

Previous experience on an IT service desk will be highly beneficial. Key technologies will include:
Windows 7, Windows 8 &/or Windows 10
MS Office 365
Active Directory
Windows Server
MS Exchange Server
Citrix

My client will offer exceptional training, mentoring and guidance to help you further your career as an IT support analyst. They are offering a starting salary of £26,000 doe, plus excellent benefits including full IT training and formal certifications.

If you have some IT support experience and have worked on a service desk / helpdesk before please send me your CV immediately.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.