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IT Helpdesk Analyst

Job Title: IT Helpdesk Analyst
Contract Type: Permanent
Location: High Wycombe, Buckinghamshire
Salary: £25,000
REF: ASH17055CP_1530030085
Contact Name: Christian Patton
Contact Email:
Job Published: 11 months ago

Job Description

My client is an IT managed service provider in the High Wycombe area going through continued growth and expansion. They require an experienced 1st & 2nd line Service Desk Analyst to join a customer focused IT support team providing telephone & remote IT support.

To be considered for this position you will be an outgoing and friendly individual with the confidence to deal directly with external customers.

As an experienced IT helpdesk analyst you will have some previous experience with:
- Windows 7, Windows 8 &/or Windows 10
- MS Office & Outlook / Office365
- Active Directory
- PC hardware, laptops, printers and wifi connections

Any experience within an ITIL environment or an ITIL qualification would be highly beneficial but NOT essential. This roll will be 75% service desk based with occasional client site visits to work on projects and provide onsite support.

If you are a 1st &/or 2nd line IT Service Desk Analyst and you are looking for a new challenge please send me your CV immediately. My client will match your skill set with a salary of between £20,000 - £25,000. Please state ref: ASH17055CP in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.