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IT Desktop Support

Job Title: IT Desktop Support
Contract Type: Permanent
Location: Wimbledon, London
Salary: Up to £30000 per annum + flexible hours
REF: ASH17437ES1_1546422100
Contact Name: Ellie Sayer
Contact Email:
Job Published: 5 months ago

Job Description

1st Line IT Support - Wimbledon - £30,000
12 month FTC

A new opening for an IT administrator to join a niche and ever-active company has become available. Based in Wimbledon the role entails the successful candidate to provide technical IT support to users and administrative support to the ICT department. This is a great opportunity to retain a good work-life balance and gain experience within a very hands-on environment.

Role responsibilities:

- First point of contact for the IT helpdesk and ensure all jobs are processed via the ticketing system.
- Assess and resolve user issues as they arrive.
- Using monitoring software and escalate issues where necessary.
- Performance of system testing and updates.
- Use of a ticketing system.
- Responsible for daily network backups.
- Administration of ICT invoices.


- Relevant 1st line and helpdesk support experience.
- Strong knowledge of Microsoft based operating systems(XP/Windows 7/Windows10).
- Experience troubleshooting Microsoft Office (MS Word, Excel and PowerPoint).
- Ability to do PC Hardware set-up, configuration and troubleshooting.
- Good communication skills.


The salary on offer is up to £30,000 per annum along with some generous benefits.

To apply:

If you have the suitable experience and believe you would be a good fit for the position then send a copy of your CV to with the reference 'ASH17437ES1' in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.