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IT Customer Service - Guildford - £20,000

Job Title: IT Customer Service - Guildford - £20,000
Contract Type: Permanent
Location: Guildford, Surrey
Industry:
Salary: Up to £20000 per annum
REF: ASH17167JA/y_1539163402
Contact Name: Jon Aspinell
Contact Email: JAspinell@Ashdowngroup.com
Job Published: 2 months ago

Job Description

IT Support Analyst - Guildford, Surrey - up to £20,000. We currently have a fantastic opportunity in Guildford for an IT Help Desk team member working for a software provider. This role an excellent opportunity for someone looking to move into an IT support environment.

The role involves providing customer service and support to users, while dealing with their request or escalating it to the relevant team. You will learn to communicate on IT issues and provide a solution.

You will have to:
Take inbound calls
Have a keen interest in developing within IT environment
Possess a positive attitude with the ability to work under pressure.
Have excellent customer service and communication skills.

You do not need any prior commercial IT experience, but you will need to demonstrate your customer service skills and desire to pursue an IT career.

To apply please send a WORD version of your CV, including reference number ASH17167JA/y in the subject line of your email.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.