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Infrastructure Support

Contract Type: Permanent
Location: Bristol City Centre
Industry:
IT
Salary: £34,000
Start Date: ASAP
REF: ASH17239RT_1536679749
Contact Name: Rebecca Taylor
Contact Email: rtaylor@ashdowngroup.com
Job Published: about 1 month ago

A successful international financial investment group, based in the centre of Bristol, is seeking a driven individual with excellent communication skills and proven 1st - 3rd line support experience. This is an initial 6 month FTC, likely to turn into a permanent role.

You will be working closely with the wider IT department, including development and external suppliers, to troubleshoot software and hardware issues and provide 1st class user support, as well as ensuring high availability and performance across various business applications, servers and networks.
The successful candidate will demonstrate:

- Strong 2nd and 3rd line support skills, with a willingness to also cover user support and 1st line support.

- Confidence supporting a Windows OS environment with AD and Group Policy.
-Experience with Windows, Exchange and SQL Servers - ideally also with some VMware experience too.

- Some awareness of IP, routers, switches and networking fundamentals such as DNS, DHCP and TCP/IP

- Telephony, video conference and meeting room support experience.
Familiarity with Bloomberg, Pulse, Symphony or Factset would be particularly advantageous - but not essential to securing the role.

What is essential is excellent communication skills, a customer centric approach and an appreciation of working in a professional services environment.
Although it is an initial 6 month FTC, it is highly likely that the role will be come permanent for the right individual.

This business offer an excellent location in the heart of Bristol with an opportunity to strengthen their 3rd line support skills and learn new technologies, in a professional services environment. The starting salary on offer is up to £34,000, depending on skills and experience, with notable benefits and salary increases over proven periods.