Click Fraud Protection


Infrastructure Support

Contract Type: Contract
Location: Farnborough, Hampshire
Salary: Up to £30000 per annum
REF: ASH17615ES_1555596822
Contact Name: Ellie Sayer
Contact Email:
Job Published: about 1 month ago
2nd Line IT Support Engineer - Farnborough
£25,000- £30,000 plus benefits

A highly successful, global business based in Farnborough are looking for a personable IT Support Engineer to provide 2nd line support to their user base.

This is a fantastic opportunity to join an international brand that really invests in both staff and technology.

Key responsibilities:

Support & maintain core infrastructure i.e. availability, performance, security and operability (covering servers, networks, telecoms, firewalls, routers, switches and storage)
Manage incidents and requests through to resolution in line with process and SLA
Manage and maintain Active directory and Group policy
Support IT project work when required - this may include commissioning and decommissioning of new systems, including testing and documentation
Provide mentoring and encouragement to the 1st line engineers, produce process documentation & training where necessary

To be suitable you will have gained the following relevant experience:

2nd line user support within an ITIL environment
Expertise in diagnosing, repairing and solving hardware/software server & network related issues
Understanding of Microsoft Windows Server 2012 & 2016, including, but not limited to, active directory, file permissions, DHCP/DNS services, firewalls and group policy
Excellent experience and understanding of virtualisation solutions such as VMWare and Hyper-V.
Experience of networking principles such as VLANs and VPNs
Experience and understanding of backups & restoration

This is a friendly and dynamic business and the ideal candidate will be a real people person that is eager to engage with the business.

The salary on offer for this role is up to £30,000 depending on

To Apply:
If you would like to apply please send a copy of your CV to with the reference 'ASH17615ES' in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.