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Helpdesk Analyst

Job Title: Helpdesk Analyst
Contract Type: Permanent
Location: London
Industry:
Salary: £22,000
Start Date: ASAP
REF: ASH16353JH_1508324930
Contact Name: Jessica Hawkins
Contact Email: jhawkins@ashdowngroup.com
Job Published: 11 months ago

Job Description

A well-established business in the property industry is looking for a personable 1st line IT Support Analyst to join its support team.
This position would suit a personable, technically savvy Helpdesk Analyst who is looking to develop a career within IT. You will provide 1st line support for all user issues and will deliver an impeccable customer experience.

Candidates with commercial experience of providing IT Support would be preferred, however applications are also welcome from bright, customer aware problem solvers with a passion for IT, who either have a degree in a related field or have been through a recognised IT training scheme.

In this role you will provide a proactive IT service within a busy environment for all business systems. You will support Windows 7/10 desktops, Active Directory, Office 365, MS Office and mobile devices, and will gain exposure to Windows Server 2012 and MS SQL.

Please note that you will need to have a high level of mobility as a willingness to travel to sites across London is an essential requirement of the role. It is also expected that you will be on call on alternate weekends so a flexible approach to work is a prerequisite.

This represents an outstanding opportunity to develop your technical skills within a company that invests heavily in its staff and offers a range of attractive benefits. Please CLEARLY state all relevant technology experience on your Word CV to stand the best chance of securing an interview quoting job ref: ASH16353JH in your subject line.