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Helpdesk Analyst

Job Title: Helpdesk Analyst
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: £23000 - £25000 per annum + benefits
Start Date: ASAP
REF: ASH16743WC_1520340865
Contact Name: Will Cusack
Contact Email: wcusack@ashdowngroup.com
Job Published: 10 months ago

Job Description

IT Support Technician / Helpdesk
City of London
Paying between £23,000 and £25,000

A fantastic opportunity has arisen within a small IT Managed Service Provider. They are looking for a Helpdesk Analyst to join the team supporting their varied city-based clients. Reporting to the Helpdesk Manager, the role holder will be a key member of the IT Support Team and will provide Helpdesk Support as well as desk-side support at client sites.

Candidates must have the following skills, ideally up to 2nd line support level:

* Windows Client / Server
* Mac OS X Client / Server
* Active Directory administration
* General TCP/IP Networking principles

Otherwise you'll have experience of supporting a general Windows/Mac infrastructure in a client facing role.

Naturally excellent communication, teamwork and customer service skills will be crucial in this role.

If you match the criteria above and you are keen to develop your IT skills in a growing IT team then please apply by sending me your up to date CV with ASH16743WC in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.