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Helpdesk Administrator - Milton Keynes - £18,500

Job Title: Helpdesk Administrator - Milton Keynes - £18,500
Contract Type: Permanent
Location: Milton Keynes, Buckinghamshire
Salary: Up to £18500 per annum
REF: ASH17063ZB_1530202729
Contact Name: Zuleyma Bennett
Contact Email:
Job Published: 11 months ago

Job Description

Helpdesk Administrator - Milton Keynes - £18,500

A Milton Keynes based organisation are seeking a Helpdesk Administrator to work within their customer support function.

You will provide telephone support for internal and external stakeholders as part of a small team, managing and resolving customer enquiries and logging customer contact onto internal systems, in accordance with company guidelines and SLA's.

An excellent telephone manner will be required - previous telephone experience would be advantageous. Training can be provided for the more technical aspects of the role to enhance your knowledge.

The successful candidate will be responsible for liaising and providing support to field-based technical professionals and will need to be a resourceful individual and able to work under pressure.

In addition, there will be a solid amount of administration and you will need to be able to create reports and relevant documentation, when required. For this reason, it would help if you were confident with MS Office Applications, in particular Word and Excel.

This is a permanent position offering a basic salary of between £18,500 per annum dependent on depth of relevant skills and experience.

To apply for this role please send a WORD version of your CV, including reference number ASH17063ZB in the subject line of your email.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

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