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First Line IT Support

Job Title: First Line IT Support
Contract Type: Permanent
Location: Farnborough, Hampshire
Salary: Up to £20000 per annum
REF: ASH17576ES_1550142546
Contact Name: Ellie Sayer
Contact Email:
Job Published: 3 months ago

Job Description

First Line IT Engineer - £18,000 - Farnborough

A fantastic opportunity has arisen within a global aviation firm for a First Line Engineer to join their software limb and help resolve issues at the first point of contact.

Role responsibilities:
- Escalating issues where necessary.
- Setting up new user accounts.
- Carry out software installs and upgrades.
- Handle 1st line incidents via telephone and remote support.

- Experience with Windows Operating Systems.
- Experience with Microsoft Office products e.g. Outlook, Excel and Word.
- Experience on a help desk and with a ticketing system.

To apply:
If you feel you are suitable for the role and would like to apply then please send a copy of your CV to with the reference 'ASH17576ES' in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.