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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Sutton, Surrey
Industry:
Salary: £20,000 per annum
Start Date: ASAP
REF: ASH17023JH_1528993074
Contact Name: Jessica Hawkins
Contact Email: jhawkins@ashdowngroup.com
Job Published: 6 months ago

Job Description

 A large, multinational business based in Surrey is looking for an engaging Customer Service Representative to join its growing team.

In this varied role, you will be the first point of contact for customers and suppliers, with a real focus on building strong relationships and providing excellent customer service. You will receive and process orders, handle any queries with regard to orders already placed and provide a high level of support to the Account Managers to ensure that the company always delivers the optimum level of customer service.

Your main responsibilities will include:

Facilitating orders, enquires and queries from initial contact through to delivery and payment
Resolving customer problems within timescale to customer's satisfaction
Supporting Account Managers, providing relevant customer/client information
To work closely with other teams to ensure that the customers' orders and requirements are managed efficiently

To be suitable for this role the right candidate will be highly articulate and numerate, with exceptional communication skills, attention to detail and organisation skills.

This is a fantastic opportunity for a personable communicator to join a fast growing, global business that invests heavily in its staff and offers genuine career progression.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.