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Customer Services Administrator

Job Title: Customer Services Administrator
Contract Type: Permanent
Location: Cambridge
Salary: £20,000
Start Date: ASAP
REF: ASH16021RT/2_1499950971
Contact Name: Rebecca Taylor
Contact Email:
Job Published: almost 2 years ago

Job Description

A global food group are seeking additional support staff for their UK operations. This role,  offering fantastic progression opportunites and a fast paced exciting environment to work in, provides support to and interfaces between HQ, field staff and customers working on a variety of interesting projects.

Your daily duties consist of:
Answering customer calls/emails resolving queries or referring them onto the appropriate department.
Liaise with relevant departments to order new equipment or fittings, tracking orders and communicating with freight companies to ensure safe delivery, registering any damage or losses to stock and
Working closely with the internal project teams to ensure smooth running of projects - requesting info, finalising orders etc.
Data entry for sales, statuses
General administrative support such as processing mail, maintaining accurate database records, provide ad-hoc support as needed to other members of the team and work on special projects as needed.

To be successful in this role, you should have excellent customer service skills, be well organised and proactive, with solid computer skills and good attention to detail.

This is a great opportunity to join a truly global business that offers a fantastic working environment and who offer good opportunity for progression. The starting salary is up to £20,000, plus additional bonus and benefits.