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Application Support Engineer

Contract Type: Permanent
Location: City of London
Industry:
Salary: £50,000
REF: ASH15798AL8_1498740691
Contact Name: Amy Lawrie
Contact Email: alawrie@ashdowngroup.com
Job Published: 27 days ago

A market leading, global trading company based in Bank are looking for an experienced Application Support Analyst with trading or other financial application support experience to join their IT Production and Service Management team. This is a fantastic opportunity to join a large technical environment (circa 500 employees within IT) and a business with real, long term career development opportunities.

As the Application Support Analyst for this international financial services business, you will work to support their online trading platform which is Java based; a keen interest in financial products or financial trading would be beneficial, although not essential.

This role sits within the IT Services Management team who are responsible for managing incidents and change requests within the business. You will respond to issues promptly; assessing business impact and technical complexity, troubleshooting and resolving where possible. You will provide root cause analysis and manage the incident through to resolution.

To be suitable for this Application Support Analyst role you will have the following experience:

Essential:

Trading or financial application support experience
Troubleshooting, coordinating and organisational skills
Experienced at providing documentation for processes
Basic knowledge of SQL

Although not essential, the following experience would be desirable:

Knowledge of FIX messaging
ITIL

The salary on offer for this Application Support Analyst role is up to £50,000 plus bonus and benefits.