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Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Permanent
Location: Crawley, West Sussex
Industry:
Salary: £55,000 per annum
Start Date: ASAP
REF: ASH17249JH2_1537971428
Contact Name: Jessica Hawkins
Contact Email: jhawkins@ashdowngroup.com
Job Published: 2 months ago

Job Description

An International Software House with an enviable reputation is looking for a Support Engineer to join its UK Head Office. The role will provide support to customers for a number of systems and products including business critical applications.

In order to be suitable for this role you must be a natural problem solver with proven applications support experience, coupled with excellent communication skills. You will provide a proactive customer support service to bespoke applications across a wide range of platforms, including: Windows, IBMi, Linux and UNIX and thus experience with the majority of these technologies is key for this positions.

Full training however will be provided on the products and you will record, troubleshoot - and where necessary escalate - any problems or issues with the applications in line with agreed SLA's.

You will be joining a friendly and supportive organisation with a global industry presence, who value and reward talented individuals and offer genuine career progression.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.