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2nd Line Support Engineer

Job Title: 2nd Line Support Engineer
Contract Type: Permanent
Location: Kingston upon Thames
Industry:
Salary: £37,000
REF: ASH16897AL_1523972212
Contact Name: Amy Lawrie
Contact Email: alawrie@ashdowngroup.com
Job Published: 7 months ago

Job Description

A highly successful global business based near Kingston Upon Thames, Surrey are looking for an experienced 2nd Line Engineer that is keen to develop their 3rd line support experience.

Working closely with three other IT Engineers you will support users globally within a Windows environment.

The ideal candidate will have had experience installing, supporting and troubleshooting the following core technologies:

Windows 7/10
Microsoft Office 2010/2016
Active Directory
Exchange 2010/2016
Networking (DNS, DHCP, TCP/IP)
VMware/Hyper-V

The main focus of this role will be to provide telephone, email and deskside support to users; ensuring that issues are resolved quickly and effectively.

Any exposure to Cisco networking services would be advantageous, but not essential.

This is an excellent opportunity to join an established business during a period of exciting growth. You will be able to move from 2nd into 3rd line support and will have the chance to build and develop your existing skills.