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2nd Line Helpdesk Support Analyst

Job Title: 2nd Line Helpdesk Support Analyst
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: £33,000
Start Date: ASAP
REF: ASH17538IN_1547214374
Contact Name: Iona Newton
Contact Email: inewton@ashdowngroup.com
Job Published: 2 months ago

Job Description

A very successful, market leading specialist and European business.

We are seeking a strong 2nd Line Technical Support professional with a minimum of 3 years experience to assist with hardware and software problems both via phone and sometimes onsite, in a fast paced environment.

In order to be suitable for this role you will have experience maintaining and upgrading Windows Servers while supporting MS Office (Office 365 & Office 2016) and must have a good understanding of email delivery concepts.

In addition to this, you will also have knowledge of key networking technologies such as DNS, DHCP, AD and Group Policy as well as lots of hands on experience in infrastructure maintenance, software patching and firmware.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.