Training Course Coordinator

 

Customer Service Administrator – Hybrid role

 

We're looking for a an experienced B2B Customer Service Administrator who loves helping people to join a friendly team within a successful Training and Events company. You will be part of a supportive culture and as well as a competitive salary receive great benefits. The role is hybrid with three days working from home and two days a week based in their modern and centrally based London offices.

The Customer Service Administrator is an integral part of the business, providing client support as well as collaborating with the Trainers and Sales team. The is a wide and varied role and will include the coordination and booking of training events, answering client and delegate queries, liaising with course venues, troubleshooting online platform issues, ordering course materials, dealing with Accreditation bodies as well as processing sales invoices.

 

The ideal candidate will have the following:

Previous experience within a training/sales administration role

Background within the Legal sector would be desirable 

Strong administration experience within a client focused role

Exceptional customer service skills

Highly proficient with online meeting platform eg. Teams and Zoom

Strong Microsoft Office skills and previous experience with CRM systems - ideally Salesforce

Excellent written and oral skills

Meticulous attention to detail and highly organised.

 

This is a fantastic opportunity to join a successful organisation with great benefits including 25 days holiday, pension, health care plan and life assurance.

If you are interested in the position, please send us a copy of your CV.

 

Salary:
£27,500
Type:
Permanent
Location:
London - Central
Sector:
Office
Ref:
21774
Contact Name:
Sheryl Hannan