Service Desk Manager

A well-established business is looking for a personable and innovative Service Desk Manager to join its expanding team, based in central London.

In this hands-on role, you will be primarily responsible for leading and managing the IT support function.

The ideal candidate will possess leadership and management skills and act as a 3rd line support resource for the service desk and be the main point of contact with any 3rd party IT services. Reporting to the Head of IT, you will be required to assist with IT projects, and you will also be responsible for implementing and following ITIL best practices.

In order to be suitable for this position you must have proven experience technologies such as Office 365, Teams, SharePoint, Mimecast, Azure, Snow, Adobe, Salesforce, Service Desk and Audio Visual.

This is an excellent opportunity for an accomplished Service Desk Manager to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.

Salary:
£45,000
Type:
Permanent
Location:
London - Central
Sector:
IT Support
Ref:
20442
Contact Name:
Lucy McPherson