L&D Specialist / Learning and Development Manager 

 

West London (hybrid) paying up to £60,000 plus 25 days holiday. 3 days per week in the London office required. 

 

A very well-known brand based in West  London is looking for an experienced L&D Manager/L&D Business Partner to join their growing team. This is a fantastic opportunity to join a company going through change and transformation. 

 

This Learning and Development Manager role will be a mix of both strategic and hands on work, covering the following:

- Developing training plans/strategies across the organisation

- Partnering with Managers and Supervisors to upskill as well as determine training needs

- Delivering inductions

- Delivering some hands-on training across areas such as customer service, health and safety and compliance while also utilising external training companies/specialists

- Managing a Training Administrator to coordinate training 

- Promoting practical e-learning as well as face to face training

- Implementing a performance management system and process

- Providing mentoring where required

 

To be considered suitable you will need the following skills and experience and previous experience as either an L&D Specialist, Business Partner, Lead or Manager

- A strong track record in hands on training, learning and development

- A background in either hospitality, leisure, customer service, hotels/accomodation, retail or entertainment/activity sectors  

- Ability to provide guidance on L&D strategy and plans

- An understanding of supporting apprenticeship programmes would be seen as advantageous as would any experience with Cornerstone however these are not essential

- Ability to both deliver training as well coordinate external specialists

- Experience across both e-learning and face to face learning

- Ability to interact with a range of senior stakeholders