IT Service Desk Analyst

IT Service Desk Analyst - Global Insurance Business
 
Salary up to £40,000 plus 20% bonus, 25 days holiday and hybrid working (ideally visiting the office twice a week)
 
A global insurance in central London is looking for an experienced Service Desk Analyst /  2nd Line Desktop Support Analyst. This is a fantastic opportunity to join a global insurer with approximately 900 staff in the UK.
 
Duties will include working as part of a team to provide a high level of 2nd line support across the following technologies; 

- Windows 10

- Office 365

- Citrix

- Active Directory, Azure AD, Intune

- PC and laptop hardware - mainly Surface Pro

- Webex support



To be considered suitable for this role you will need to have previous experience in a 1st/2nd line support role such as Desktop Engineer, IT Service Desk Analyst or IT Coordinator and have strong experience in supporting the above-mentioned technologies. It is also a requirement that the successful candidate is a strong IT problem solver with excellent team working mentality and outstanding communication skills. The organisation prides itself on having an excellent working culture with a personable and helpful team. 
 
To apply, please submit a copy of your CV.
Salary:
£40,000
Type:
Permanent
Location:
London - Central
Sector:
IT Support
Ref:
20611
Contact Name:
Chris Hiett