An exciting opportunity has arisen for an Application Support Analyst to join a team of dedicated professionals, delivering quality technology solutions to improve clinical reporting and patient care with their suite of software products.

As the Application Support Analyst/IT Support Analyst, you will be providing application support, implementation support and providing continuing assistance and expertise to the large installed base of users in their client base.

Key responsibilities include providing 1^st and 2^nd line telephone support to customers, troubleshooting, and solving technical issues, monitor and updating activities in the CRM system, site visits to install new software systems and connecting software to various hardware devises.

The ideal candidate will have an IT background from a technical standpoint through experience gained working in a similar role and enjoy building relationships with stakeholders. An understanding of TCP/IP, Windows Active Directory, Networking with some SQL knowledge would be advantageous. MCSE certification is highly desirable.
 

The salary on offer for this role is up to £30,000 per annum. Please note the organisation offers flexible working + great benefits.