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Gartner: 50% of organisations will not address the information citizen

News | Information strategy | Big data | Multi-structured data

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Through 2017, 50 per cent of organisations will not have an information strategy that addresses the role of the information citizen, a new study has found.

Organisations are opting to use big data in order to provide an enhanced experience for customers, with investments in the technology continuing to rise. Some 73 per cent of organisations investing or planning to in the next two years.

At the moment, information strategies do not define the role or address the needs of information citizen personas, and new types of information consumption platforms will need to provide information citizens with better access to multi-structured data. 

As well as this, the platforms will include a wider range of capabilities, including search-based queries of tagged information, visual and data-driven storytelling. 

At the moment, most consumers of information and analysis have evolved into mature sets of tools, skills and methodologies for analysing structured transactional information from data warehouse database management systems.

In the future, information consumer applications will need to access combinations of information and analysis across data located in multiple cloud and on-premises services. 

Joao Tapadinhas, research director at Gartner, said: “An information strategy is a broad topic, but defining how organisations use and manage information affects all aspects of IT and business management and transformation.

“The majority of today's information strategies are not addressing the needs of "information citizens," a growing class of casual information consumers seeking ease of access and use of information as a top priority.”

Mr Tapadinhas went on to say that information citizens will subscribe to a consumption platform and ecosystem capable of delivering the applications across numerous information structures.

Current investments in information and analytic technologies and skills have not kept up with increases in computing and analysis capabilities, with most information strategies becoming outdated.

 


Posted by Jon Aspinell on 5th June 2015

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