Click Fraud Protection

Connecting...

CIPD: leaders should build trust by showing personal side

News | Trustworthy behaviours | Values-based interviews | Development

W1siziisijiwmtcvmduvmdmvmtivmtqvmtuvnzq4l2xlywrlcnmtc2hvdwxklwj1awxklxrydxn0lwj5lxnob3dpbmctcgvyc29uywwtc2lkzs5qcgcixsxbinailcj0ahvtyiisijewmdb4ndawiyjdxq

Leaders need to show their personal side more often if they wish to be seen as trustworthy, according to new research conducted by the Chartered Institute of Personnel and Development (CIPD) and the University of Bath.

The study found that leaders should be encouraged to reveal their personal side and take an interest in the experiences of their employees if they want to build and maintain relationships of trust.

HR has a crucial role to play in facilitating this more open style of management through recruitment and development, the CIPD claims.

It could do so by conducting values-based interviews, providing information on self-awareness, assessing staff using 360-degree feedback, creating environments where staff could have open conversations about trust and visibly rewarding trustworthy behaviours.

According to the report, entitled 'Cultivating trustworthy leaders', people are still uncertain about their future and now require a "greater and more overt demonstration of trustworthiness from leaders".

Claire McCartney, research adviser at the CIPD, said: "It's proven that organisations with high levels of trust perform better in terms of innovation, problem solving, engagement and knowledge sharing. 

"Given the recent crises in trust in the banking and healthcare sectors in particular, it’s more important than ever that HR steps up to provide the appropriate platforms for trustworthy leaders to develop."

However, the report also warns that HR departments may already have in place many rules and policies that are not conducive to the formation of trusting relationships.

These could be perceived by employees as evidence of a lack of confidence in the workforce; they also give staff little opportunity to earn trust by demonstrating their reliability.

Professor Veronica Hope-Hailey, dean of the School of Management at the University of Bath, said HR processes and systems can sometimes prevent people from using their own judgement to appraise leaders' trustworthiness.

She added that while HR processes are generally good as measuring ability and predictability, they are less effective when it comes to "softer elements" such as benevolence and integrity. In contrast, these are better assessed by considering an individual's whole character.


Posted by Jon Aspinell on 28th April 2014

SHARE

LATEST JOBS
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

Senior IT Support Engineer

Northampton

£28000 - £32000 per annum

Senior IT Support Engineer (2nd/3rd line) - Northampton - £32,000 plus benefits including 25 days holiday and pension...

READ MORE
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

IT Support Engineer ( 1st Line )

City of London

£22,500

An award winning and very well established archaeology charity are now seeking a 1st Line Support Engineer to join th...

READ MORE
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

Web Application Developer - Peterborough

Peterborough, Cambridgeshire

£50000 - £55000 per annum

Web Application Developer - Peterborough A market leading global business based in Peterborough are looking for an ex...

READ MORE
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

IT Support Analyst

Maidstone, Kent

£100 per day

This client is a leading energy consultancy with multiple sites in the UK. They have an urgent requirement for a 1st&...

READ MORE
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

IT Support Analyst

Leek, Staffordshire

£28,000

A highly successful, market leading business based near to Leek in Staffordshire is looking for an experienced IT Sup...

READ MORE
W1siziisijiwmtcvmdcvmtavmtavndcvntgvmjy1l1cxc2laaulzswpjd01uy3znrff2twprdk1urxznelv2turrdk5etxhmm2rwy21vdwfulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mfx1mdazyyjdxq
VACANCY

IT Support Analyst

Widnes, Cheshire

£28,000

A highly successful, market leading business based near to Ditton / Widnes in Cheshire are looking for an experienced...

READ MORE
W1siziisijiwmtgvmdqvmtgvmtmvmjmvnduvnza0l1jlbw90zs1taw4ucg5nil0swyjwiiwidgh1bwiilcizmzv4mtcwi25lil1d
Insight

How can you ensure cohesive communication with a team of remote workers?

Remote working is becoming increasingly adopted by organisations across the globe - whether that takes the form of an...

READ STORY

W1siziisijiwmtgvmdevmjqvmdgvntkvmtavndyyl2ltywdlmtqtbwlulmpwzyjdlfsiccisinrodw1iiiwimzm1ede3mcnuzsjdxq
Insight

Can HR tech ease workplace conflict?

Workplace conflict is mostly unavoidable - particularly when businesses hire strong-minded talent with big ideas. Ego...

READ STORY

W1siziisijiwmtgvmdevmtyvmdgvntcvmzcvmtk5l1dlbgwxyi1taw4uanbnil0swyjwiiwidgh1bwiilcizmzv4mtcwi25lil1d
Insight

What to prioritise in your employee experience

The candidate experience has long been valued by employers looking to attract fresh talent. Now, however, companies a...

READ STORY

W1siziisijiwmtgvmdevmtavmtyvmdavntmvmtyzl0ltywdlntatbwluicgxks5wbmcixsxbinailcj0ahvtyiisijmznxgxnzajbmuixv0
Insight

What can HR expect in 2018?

HR departments are set to face many new challenges in 2018, from the technological to the traditional. Among the most...

READ STORY

W1siziisijiwmtcvmtevmjgvmtcvmdevndqvnzivaw1hz2uyni1taw4ucg5nil0swyjwiiwidgh1bwiilcizmzv4mtcwi25lil1d
Advice

From communication to drive: The importance of soft skills

Soft skills are often difficult to quantify, yet they can become an absolute necessity for your business to reach its...

READ STORY

W1siziisijiwmtcvmtevmdgvmtavntqvmzivotuvaw1hz2uxns1taw4uanbnil0swyjwiiwidgh1bwiilcizmzv4mtcwi25lil1d
News

Only one in three workers say their employers offer training

Just one-third of workers report that their employer offers regular training opportunities, a new poll by the Trades ...

READ STORY